Accounting Manager/Director of Service Operations
A leader at the Northwest Edison Service and Accounting Division's helm, Joan Blacker has been an integral part of the Northwest Edison Team since 2011.
Moving up the ranks quickly through the service department, after two short years Joan was asked to step into the position of Service Manager. And in 2022 she took on another massive role as Accounting Manager.
With her many years of experience in customer service and office managment, Joan has grown Northwest Edison's Service Division beyond just lighting services, expanding it to electrical and smaller project services. In addition to broadening the service division, Joan's experience in designing and specifying diverse energy savings projects and controls are a valuable asset not only for Northwest Edison, but for all of their customers.
Increasing customer base and supporting partnerships with national account customers, Joan has increased revenue, profitability, and raised the bar of service excellence throughout the service and accounting teams.
After completing the yearlong Leadership Acceleration Program (LEAP) in August 2015, Joan utilized the information she learned to help her become a better leader and manager. Through this program Joan strengthened her leadership skills and has since led her team in a positive direction by building trust and a strong support system where each individual team member is recognized for their unique strengths and abilities. It has been a top priority as a leader to ensure that everyone on her team feels supported and that they are an important part of the service division and accounting teams.
Among her many accomplishments, Joan volunteers on the Program Committee Board for NALMCO, and is involved in Northwest Edison’s sponsored training agent program through IEC Oregon Area II. She is a wife of 32 years, a mom to three amazing girls, and a grandma to two beautiful grandchildren. In her spare time, Joan enjoys traveling, camping, and being outdoors.